Order status

Track your order

Enter your order number, like 1023. If the courier gave you a tracking (AWB) number, you can use that too.

This opens WhatsApp with your number filled in. We reply Monday to Saturday, 10 AM to 5 PM.

  • See all your orders

    Sign in with the email you used to order. We send a one-time code, so you don't need a password.

    Go to My Account
  • Use your order email

    Open the order confirmation email we sent you and tap View your order to see the latest status.

  • Ask us on WhatsApp

    Send your order number to +91 94609 91634, or email info@pindelhandicraft.com. We reply Monday to Saturday, 10 AM to 5 PM.

    Chat on WhatsApp

Questions about delivery

Where do I find my order number?

It is in your order confirmation email and in My Account. It looks like #1023.

How long will delivery take?

Ready stock pieces arrive in about 10 days. Made-to-order pieces arrive in 25 to 30 days. Delivery is free across India.

Who do I contact about my order?

WhatsApp or call +91 94609 91634, or email info@pindelhandicraft.com. We reply Monday to Saturday, 10 AM to 5 PM.