Frequently Asked Questions

Ready-stock pieces are delivered in about 10 days. Made-to-order pieces are delivered in 25 to 30 days, because we make them for you after you order. Each product page shows whether a piece is ready stock or made to order. If you are not sure, ask us on WhatsApp.

Yes. Delivery is free across India.

After you order, we email you a link to your order status. You can also sign in to your account to see your orders, or WhatsApp us your order number. Track your order.

Yes. Every order comes with a GST invoice.

Contact us straight away on WhatsApp or by email with your order number and photos of the damage, and we will help you. You can read the full terms in our refund policy.

Every piece is made by our karigars in our own workshop at G-46(A), 1st Phase, RIICO Industrial Area, Boranada, Jodhpur, Rajasthan. See how we make it.

We make our furniture in solid Sheesham wood and solid mango wood only. Each product page names the wood used for that piece.

Both are solid hardwoods. Sheesham is denser, with a bold, dark grain. Mango wood is lighter in colour and weight, with a softer grain. Choose the look you like best for your room. Compare Sheesham and mango wood.

Yes. We can change the size, the finish and the hardware on most pieces. Send us your room size and what you have in mind on WhatsApp, and we will confirm the details and the price with you before we start making it.

For most designs, yes. Share the photo or drawing with your sizes on WhatsApp, and we will tell you whether we can make it in solid wood and what it will cost.

Every piece comes with a 3-year warranty*, plus a lifetime warranty against termites.

*The 3-year warranty covers manufacturing defects.

Some pieces need simple assembly at home. Installation support is free*: every order comes with a step-by-step installation guide, and our team can guide you on a video call.

*Free installation support means the installation guide plus video-call guidance from our team.

Dust with a soft, dry cloth and wipe up spills straight away. Keep pieces out of direct sunlight and away from heaters, and use coasters or mats under hot and wet items. Read our full care guide.

Yes. Use code PINDEL10 at checkout for 10% off. It works on all items, with no minimum order value. It cannot be combined with other discount codes.

Yes. We make furniture for interior designers, architects, hotels, restaurants, offices and retailers, including bulk and export orders. Bulk pricing starts from 10 pieces. See furniture for business.